Data Protection Updated 2026 User Rights

Privacy Policy padubet — How We Protect Your Information

This policy clearly outlines how padubet collects, uses, stores, and protects the personal information of Malaysian users on our platform.

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1. What Information Do We Collect from You?

Padubet collects users' personal information to provide services that are secure, efficient, and tailored to each user's needs. The categories of information collected are as follows:

Account Information

During registration, you are required to provide your full name, email address, phone number, and password. This information is used to verify your identity, manage your account, and enable account-related communications.

Device & Browser Information

Our systems automatically record technical information such as device type, operating system, browser type, IP address, and language settings. This data helps padubet optimise the platform across a range of devices, including Android phones, iOS devices, and mobile browsers.

Payment Information

To process deposits and withdrawals in MYR, we may collect information related to your chosen payment method, such as FPX or TNG eWallet. Sensitive banking details are not stored directly on padubet's servers — they are handled through certified payment processors that comply with industry security standards.

Usage Data & Cookies

Padubet uses cookies and similar tracking technologies to record usage patterns, pages visited, session duration, and user preferences. This data helps us improve the user experience and personalise the content displayed.

2. How Is Your Information Used?

Information collected by padubet is used for legitimate and limited purposes, as outlined below:

  • Account Management — To process registrations, verify identities, and enable secure login.
  • Transaction Processing — To accurately manage deposits, withdrawals, and financial records in MYR.
  • Customer Support — To provide relevant and effective responses to user enquiries or complaints.
  • Platform Improvements — Analysing usage patterns to improve product quality, platform speed, and user interface.
  • Security & Fraud Detection — To identify and prevent suspicious activity or security breaches.
  • Legal Compliance — To fulfil legal and regulatory obligations applicable in Malaysia.

Padubet will not use your personal information for third-party marketing purposes without your explicit consent.

3. Cookies & Tracking Technologies — How Do We Use Them?

Cookies are small text files stored on your device when you visit the padubet platform. We use several categories of cookies:

  • Essential Cookies — Required for core platform functions such as login session management and security. These cookies cannot be disabled.
  • Performance Cookies — Collecting data on how users interact with the platform to help us improve the overall experience.
  • Preference Cookies — To save user preferences such as language settings and interface display so they do not need to be reconfigured on every visit.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the platform. Continued use of the padubet platform after a cookie notification is considered consent to the use of cookies in accordance with this policy.

4. How Is Your Data Stored and Protected?

Padubet uses SSL (Secure Socket Layer) encryption for all communications between users' devices and our servers. This ensures that data transmitted — including login credentials and transaction details — cannot be intercepted by third parties in transit.

Data is stored on protected servers with strict access controls and continuously monitored for any unauthorised access attempts. Only authorised personnel have access to users' personal data, and solely for legitimate operational purposes.

Inactive account information will be retained for the period required by legal and regulatory compliance obligations before being securely deleted from our systems.

5. Is Your Information Shared with Others?

Padubet does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, in certain limited circumstances, information may be shared with:

  • Payment processors — To process deposit and withdrawal transactions in MYR through approved payment channels.
  • Technical Service Providers — Such as cloud infrastructure providers and security services that help us operate the platform securely.
  • Relevant authorities — Where required by Malaysian law, court order, or the directive of a lawful authority.

All third parties involved in processing user data are required to comply with data protection standards equivalent to or higher than those practised by padubet.

6. Your Rights as a User & How to Contact Us

Right to Access & Correction

You have the right to request a copy of the personal information we hold about you. If any details are inaccurate or outdated, you may request a correction through padubet's customer support channels. We will process correction requests within a reasonable timeframe.

Right to Deletion

Under certain circumstances, you have the right to request the deletion of your personal data from our systems. Such requests are subject to padubet's legal obligations to retain certain records. We will inform you if there are legal constraints that prevent complete deletion.

Changes to the Privacy Policy

Padubet reserves the right to update this privacy policy from time to time in line with changes in legislation, operational requirements, or industry best practices. Any material changes will be communicated via registered email or in-platform notification. Continued use of the platform after an amendment takes effect will be considered acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy, wish to exercise your rights, or would like to report a privacy concern, please contact the padubet support team via:

  • Email: [email protected]
  • In-platform support chat (available after logging in)
  • Pages FAQ for general enquiries

Last Updated: January 2026

Still Have Questions About Your Privacy?

The padubet support team is ready to assist with any questions regarding data protection and account privacy. Visit our FAQ page or register an account to get started safely.

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